At TwinWave, our endeavors are deeply rooted in the principle of "waardecreatie" – the Dutch term for the creation of enhanced value. This principle applies not just to our clients, but also to our organization and all associated parties. Our projects are more than mere technical accomplishments; they represent our commitment to co-creation, continuous innovation, and the reimagining of traditional business models.

Each hallmark project you'll discover below stands as a testament to our dedication to creating distinct value. Through close collaboration with our partners and clients, we've crafted solutions that address immediate challenges and pave the way for sustainable growth and continuity.

Our Interim management and consultancy services further embody this ethos. Drawing from the rich insights and experiences of our innovative projects, we offer guidance centered around creating lasting value. This approach not only sets us apart but also ensures that our partners and clients remain a step ahead in their respective domains.

Dive in below to get a glimpse of our journey. At TwinWave, we're passionate about technology and innovation. While we always strive for excellence, we believe it's the collaborative spirit and shared insights that truly drive progress.

Previous project:

Automated Claims System for First Line Health Care Centers

Key Features:

1. Integration with Primary Health Systems: Seamless connectivity with first line care health systems, ensuring swift data exchange.

2. Automated Patient Details Verification: The system meticulously checks patient details, including their current and past addresses, as well as their present and previous insurance policies.

3. National Insurance Claim Registry: We facilitated the registration of patients in the national insurance claim registry. This ensures that claims are only made if a patient is registered under the respective health organization or professional.

4. Claim Automation: Health professionals can automatically claim for registered patients. The system verifies the claims in line with established business rules or price contracts. If an insurance company denies any claims, our system either autocorrects them or routes them for manual intervention.

5. Customized Insurance Contracts: Health centers have the flexibility to set up insurance contracts based on their specific deals with insurers. This feature allows for deviations from national financial agreements and can be tied into KPIs set by insurance companies.

6. Integration with Financial Systems: Our system integrates effortlessly with financial systems, enabling automated bookings and ensuring all financial transactions are captured.

7. Auditing and Reporting: Enhanced auditing capabilities are provided, allowing detailed tracking of all transactions. Comprehensive reports can be generated to evaluate performance metrics.

8. User & Role-Based Access: Security is paramount. Our system supports role-based access, ensuring that sensitive information is only accessible to authorized users.

9. Hands-Free Operation: Healthcare providers need not interact with the system. It operates autonomously, processing claims and handling all related tasks.

10. End-to-End Financial Stream Automation: Every financial transaction between the health care provider, insurers, banks, and other related entities is automated. Abnormalities, if any, are highlighted and dispatched as notifications to the relevant parties.

11. Custom & Role-Based Dashboards: Tailored dashboards provide a snapshot of crucial data, from patient population and financial metrics to tasks and notifications. These dashboards also offer 'call to action' options, facilitating swift decision-making.

• Enhanced Claim Accuracy: The system's rigorous verification and auto-correction features ensure that claims are accurate, which contributes to the improved approval rate.

• Timely Reimbursements: With faster claim approvals and expedited payment processes, health care centers can maintain a consistent cash flow, improving their overall financial health.

• Optimized Focus on Patient Care: The end-to-end automation ensures that health professionals can remain dedicated to patient care, confident in the knowledge that the financial and administrative aspects are efficiently and securely managed.

The integration of this system not only streamlines the claim process but also significantly boosts the financial metrics and operational efficiency of first line health care centers.

Previous project:

Design and Build Backend API for an Electronic Medical Record System

Key Features

Patient-centric approach:
The system prioritizes patient control, allowing individuals to manage their own medical records. Patients have the power to decide who can access their data, enhancing privacy and security.

Nationwide medical record aggregation:
Our solution aggregates medical records from various healthcare providers across the nation, providing a complete and unified dossier for each patient. This ensures that healthcare providers have access to comprehensive medical histories, leading to more informed decision-making.

Comprehensive health overview:
By integrating data from wearables, smartphones, and other sources, the system offers a full overview of a patient's health. This holistic approach includes lifestyle data, ensuring that all aspects of a patient's well-being are considered.

AI health coach:
The AI health coach serves both educational and practical purposes. It summarizes the full medical record and offers personalized health advice, helping patients understand and manage their health better.

Medical record sharing:
Patients can easily share their medical records and AI-generated summaries with doctors, which is particularly useful for consultations and traveling. This ensures continuity of care regardless of location.

Appointment and rostering solution:
We designed and implemented an appointment and rostering system that streamlines scheduling for both patients and healthcare providers. This system enhances efficiency and reduces administrative burdens.

Telehealth integration:
Our telehealth solution includes automatic translation, transcribing, and summarizing of sessions, which are then sent to the EMR of the care provider. This feature ensures that remote consultations are seamlessly integrated into the patient's medical record.

Blockchain storage and monetization:
Medical records are securely stored on the blockchain, ensuring immutability and security. Additionally, patients have the option to monetize their medical data, giving them an added incentive to maintain accurate and up-to-date records.

Microsoft Azure-based solution:
The entire system is built on Microsoft Azure, ensuring scalability, reliability, and security. Azure's robust infrastructure supports the high demands of a nationwide EMR system.

Benefits and Outcomes

• Enhanced patient control and privacy: Patients have greater control over their medical data, enhancing privacy and security.
• Comprehensive health management: Aggregating medical records and integrating lifestyle data provides a complete health overview, leading to better health management.
• Improved healthcare delivery: Easy sharing of medical records and AI summaries improves communication between patients and healthcare providers, leading to more informed and timely care.
• Streamlined operations: The appointment and rostering system, along with telehealth integration, reduces administrative burdens and enhances operational efficiency.
• Secure and scalable infrastructure: Utilizing Microsoft Azure ensures that the system is scalable, reliable, and secure, capable of handling the needs of a nationwide healthcare system.
• Innovative data monetization: The blockchain component offers patients the unique opportunity to monetize their medical data, potentially providing financial benefits.

This project exemplifies our commitment to leveraging advanced technologies to create innovative solutions that transform industries. By integrating blockchain and AI into the EMR system, we are setting new standards for patient care and data management.

Previous project:

Centralized Scanning & Digital Distribution System for Medical Documents

Key characteristics of the system:

1. Centralized Production Scanning:

   • Streamlined the process by bringing together all scanning activities into a single hub, ensuring consistency and speed.

2. Automatic Indexing & Metadata Integration:

   • Leveraged advanced Optical Character Recognition (OCR) technologies.
   • Documents underwent automatic categorization and the appending of meta data based on their content.

3. Automated Intelligent Workflows:

   • A step further from just scanning, the system was designed to understand the content it processed.
   • Documents were auto-converted to Health Messaging standards, aligning with global best practices.
   • Based on their content, documents were sent directly to the intended recipients, be it Health Care Centers, General Practitioners, Nurse Practitioners, and more.
   • Critical sections, such as conclusions, were highlighted, aiding care providers in swiftly identifying the salient points.

4. Role & User-Based Access Management:

   • A customizable system where access was granted based on roles and specific users, ensuring that data security was never compromised.

5. Comprehensive Auditing, Tracking & Reporting:

   • Incorporated a detailed system that kept a tab on all activities, allowing for full transparency and accountability.
   • Made reporting and tracking effortless, aiding in quality assurance and system optimization.

6. Advanced Document Storage:

   • Beyond just storage, the system allowed for full-text searches, ensuring that retrieving information was swift and hassle-free.

7. Integrated Document Viewer:

   • For seamless operations, the system was integrated with a document viewer that functioned in tandem with existing Health Care Systems. This ensured that care providers did not have to juggle between multiple platforms to access the information they needed.

Previous project:

System Characteristics:

• Integration with leading comparison website: We integrated our system with the top insurance comparison platform in the Netherlands, ensuring broad accessibility and enhanced user experience.

• Data retrieval from various formats: The system is equipped to retrieve data from insurers regardless of format, whether it be Excel, text-based files, through APIs or even hosting the insurance provider custom dll executable. This versatility ensures comprehensive data collection and accurate comparisons.

• Customer satisfaction data integration: Our solution pulls in customer satisfaction results from multiple sources, including government quality research and commercial data providers, to offer users a well-rounded view of each insurer’s performance.

• Advanced data transformation and comparison: The engine processes and transforms the collected data to facilitate precise rate comparisons, helping users make informed decisions.

• Reverse engineering of insurance quotes: Users have the option to enter their insurance quotes into the system, which then breaks down each price component, including the profit margins of insurance agents. This detailed breakdown is presented alongside a complete insurance comparison.

• Robust back-end API: We built a comprehensive back-end API for seamless integration with company websites. The API handles all request parameters, including previous quotes, to generate the best insurance suggestions and detailed comparisons.

• Enhanced user input handling: The system accommodates various user preferences, such as quality, price, and additional services, to deliver tailored insurance recommendations.

Outcomes:

• Optimal insurance deals: Clients using our platform received the best possible insurance deals tailored to their specific needs and preferences, such as quality and additional services.

• Transparency in intermediary fees: Our system allowed clients to see the profit margins of their intermediaries on received insurance quotes. This feature led to a significant policy change, with the Dutch government mandating the inclusion of intermediary fees in all insurance quotes for full transparency.

At Twinwave, we are committed to creating innovative solutions that enhance transparency and empower consumers to make informed financial decisions. Our insurance comparison and reverse engineering engine is a testament to this commitment, setting new standards in the industry.

Previous project:

Enterprise Document Management System

Project Overview:

We successfully developed and deployed a comprehensive enterprise document management system for a client, focusing on seamless document handling, streamlined workflow, and effortless integrations.